A review of Tile Hill Health Centre by Let Down Client written on Monday 5th of October 2020
The Mental Health and Wellbeing Team based at Tile Hill Health Centre in Jardine Crescent is poor for the following reasons:
-I had no safe discharge from therapy. Therapy was ended abruptly and no reason was given as to why. I was not allowed to speak to the therapist. My complaint asked for the reason and the service refused.
-The CPN that was assigned to my care wrote a report for a tribunal that did not include any information about the end of therapy or the complaint that has been made about that and about her. The complaint was ongoing at the time of the tribunal so it is not plausible that the CPN was unaware of the essential nature of this information. The CPN thus submitted a deliberately inaccurate report to a legal proceeding. The tribunal panel concluded that the CPN's report did not meet the basic standards for such a report. The reason for the omission was so that there would be no record of the service's actions having caused me harm. The matter was referred to senior management and was dismissed as being completely fine. The CPN remains in post as my care coordinator.
-The abrupt end to my therapy caused me considerable harm. The service refuses to acknowledge this..
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Map showing Tile Hill Health Centre on Jardine Crescent