Home > Businesses > Fairytale Flowers > Reviews of Fairytale Flowers > Review

"Great Customer Service"

A review of Fairytale Flowers by Andy Moore written on Monday 29th of September 2014


I have been using this florist to deliver flowers to my mum and Sister for the last 5 years. The reports I receive back about the arrangements is always glowing.This review relates to a specific event which epitomizes the level of customer service that this shop adheres to.

I live in the US and I still have family living in Coventry. One Saturday early in the summer I realized it was Mother's Day the following day. I called Fairytale Flowers but because of the time difference the shop was about to close and the lady informed me that all the deliveries were out and the next delivery date was on Monday.Understanding this I went ahead and placed an order anyway hoping my mum would be happy receiving the flowers even if it was a day late. You can imagine my surprise when only a few hours later my mum called me thanking me for the beautiful flowers. I can only imagine that the lady processing my order realized I was in a different country and somehow managed to squeeze a last minute delivery in.

Awesome customer service. Kudos!


Agree? Disagree? Add your own review of Fairytale Flowers

Did you find this review inappropriate or offensive?

More Fairytale Flowers Reviews

Now showing reviews 1-2

View all Fairytale Flowers reviews


NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Fairytale Flowers, and are merely third party opinions. Coventry .org .uk accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.

Fairytale Flowers

Map showing Fairytale Flowers on Allesley Old Road